FAQS

In essence, we manage a substantial volume of insurance, serving a vast number of satisfied clients. This extensive operation enables us to cultivate numerous partnerships, wield considerable bargaining influence, and secure discounted rates in bulk from Qatar's top insurance providers. These benefits, born out of our success, are extended to you, our valued customer. Why navigate the insurance landscape alone when you can partake in our achievements!

Recognizing the swift pace of contemporary life, our commitment revolves around "delivering promptly without compromising quality." While we uphold stringent response time targets, if you find yourself in a rush and require something urgently, we'll strive to accommodate. Additionally, we provide next-day delivery for your documents. Should you be interested in our value-added car registration service, feel free to reach out, and we'd be delighted to discuss it with you.

We understand that the internet can be intimidating or inaccessible for some individuals, but fret not—we are here to guide you through the process. Our friendly team is ready and waiting for your call!

Facilitating and settling your insurance arrangements is a straightforward process. Similar to any other transaction, we gladly accept payments through credit cards or in cash. If you opt to personally collect your insurance documentation from our offices, we welcome you to do so and process your payment through your preferred method. However, if you prefer document delivery, we'll need to receive your payment before dispatching your paperwork.

It's worth noting that certain banks may levy a small charge for credit card payments. Rest assured, if this applies to your situation, we will inform you in advance.

If your cars are up for renewal around the same time, we can negotiate a group discount on your behalf. Alternatively, consider joining forces with your colleagues, and we'll explore the possibility of creating a special arrangement for your group.

Our headquarters are situated in Al-Sadd, yet we extend our services to deliver and issue policies across the entire Qatar. For additional details, please refer to our contact page.

Inform us of your desired changes, and we'll handle the adjustment of your policy. As a token of our appreciation for our valued clients, this service comes at no charge. Keep in mind that your premium may be subject to change, but we'll promptly inform you of any adjustments.

Insurance operates by safeguarding against the unexpected. While pregnancy can indeed fall into this category, it's essential to inform your insurers in Qatar as soon as you are aware of the good news!

If you become pregnant during your insurance year in Qatar, promptly notify your medical insurers and review the benefits applicable under your policy.

Whether you have comprehensive medical insurance or mandatory local health authority coverage, you can still obtain high-level medical coverage. However, it won't cover anything related to pregnancy as it is a "known" condition.

If you are not pregnant yet, seek advice from one of our experts in Qatar to determine the best medical policy that aligns with any future plans you might have.

We regret to see you go. If you haven't filed any claims, we can assist in canceling your policy and arranging a partial refund. Each insurance company has its own refund procedure, and you may be required to pay an administration fee.

We understand that moving can be a stressful time, so we strive to make adjusting your insurance simple and worry-free. If you're relocating to a new home, we'll need some details, including your new address, area code, and any changes to the values insured under the policy (such as Contents and Buildings values, which may vary).

For owner-occupiers selling their property, you might consider canceling your policy and applying for a partial refund. Each insurance company has specific rules regarding refunds and cancellations, typically involving an administration fee.

We exclusively partner with companies that offer complete coverage in Qatar. Regarding other GCC countries, you should review your policy schedule, but it likely won't include coverage unless you request it specifically.

It's essential to review your insurance coverage, as some policies may adhere to a named driver policy.

Certainly, contact us, and we'll promptly send you a new one.

We strive to keep you well-informed about the progress of your claim. However, feel free to contact our claims department anytime for updates.

Once you complete the car insurance form, we initiate the car insurance comparison process. We make dedicated efforts to negotiate each quote individually with insurance companies, striving to present you with the most favorable deals.

Let's be transparent about two things: our service is genuinely free for you as the customer, and we are not a not-for-profit organization.

Your assigned insurance advisor will guide you through the process of selecting and securing the appropriate insurance coverage tailored to your needs.